ENGM 5560 - Quality Management Systems

(3) Credit Hours

Introduction to quality management principles including its history, the role of total quality, and the philosophical perspectives supporting total quality. In-depth look at the management system and its relationship to total quality. Investigation of technical issues and the role of tools and techniques in the quality management process including methods, quality improvement and associated management models, and reliability in design and production. Exploration of methods of building and sustaining quality organizations. Background in undergraduate statistics or equivalent. Knowledge of probability and statistical methods, numerical analysis, design of experiments, and hypothesis testing.Prerequisites: department head approval. Differential Course Fee will be assessed.